IMPORTANT: The above information is for guidance ONLY and no liability is accepted by the Summerhill Vets (Group) for its content. You MUST seek help and guidance from your own Vet – or an Emergency Vet Practice – as soon as possible.
PAYMENT: Even if your pet is insured, you must make direct-payment to My Emergency Vets for the treatment it receives. However, please be assured that your costs will be kept to a minimum – WE DO NOT SEE YOUR PET EMERGENCY AS A ‘POUND-SIGN’.
What to Expect:
Our care starts from your first phone call.
We will ask you a few questions, to establish exactly what the problem is, which area you live, the name of your regular vet surgery, any medication your pet is usually on. By knowing the nature of your emergency, we can prepare for you before you arrive.
On arrival, you will be required to sign a consent form for any treatment to be administered.
We work alongside your pets’ regular veterinary service, to ensure your pet has the very best access to around-the-clock, emergency care and attention.
Our team provide emergency cover: Evenings, night-time, weekends and bank holidays.
We have the facilities to treat all types of accident and sickness of domestic pets. Your pet will receive the very best treatment and after-care service possible.
If your pet is in need of emergency treatment, we will normally require that you bring them to us as we have a full range of diagnostic equipment and drugs available (Including – but not limited to: ultrasound scanner, ECG, digital x-ray, blood analysis, etc.)
Once treatment is complete, full details will be sent to your regular veterinary practice so that they can quickly and easily take up any further treatment required.
Emergency treatment will cost you and payment is required immediately – even if your pet is insured. Our staff will keep you fully informed of costs every step of the way, and please be assured, we’re NOT out to make ‘a fast buck’ – cost will be kept to a minimum!