• Call us on:01633 255394
  • Emergency:01633 241114

Emergency Vet

What to do if you have an emergency

Your pet has been taken ill or has been injured. It's an evening, a weekend or a bank holiday - and you can't get hold of your regular vet.

Please don’t panic – We’re here to help!

What to do in an EMERGENCY situation

Call us on: 01633 241114 – 24 hours a day. Every day of the week.

(Your call will be answered by our on-site professionally qualified staff – NOT an answer phone!)

For immediate FIRST AID – See if you can identify with one of the symptoms listed below, and follow the guideline advice given:

Suspected Poisoning

  • Do NOT try to make your pet be sick. If you know what your pet has ingested (swallowed) or become contaminated with, gather as much information about that product as you can.
  • If the poison is on your pets skin or fur, DON’T let your pet lick it. Wash the area with warm soapy water (or fresh cooking oil for other oil-based products)

Call us on: 01633 241114

Breathing & Heart

  • Not Breathing? Check airways are clear of obstruction. Hold the mouth closed, extend the neck.
  • Place your mouth around the nostrils and breath into your pet, until you see its chest wall rising. (One breath, every 5 seconds.)

Call us on: 01633 241114

Bites and Puncture Wounds

  • Do NOT wash puncture wounds to the chest or abdomen.
  • Do NOT remove objects projecting from a puncture wound.
  • ONLY bandage a puncture wound to the chest, or if it is bleeding profusely.
  • Cover the wound with a sterile dressing and apply pressure. Once applied, do NOT remove – but add-to, if necessary.
  • These injuries almost always become infected if not treated.
  • Do NOT let your pet attempt to lick the open wound area.
  • If the wound is in the chest area and you can hear a ‘sucking’ noise, wrap the wound in clingfilm or similar, to prevent air entering the chest.

Call us on: 01633 241114

Bleeding

  • If the wound is swollen or looks bruised – STOP! Go to the section ‘Breaks and Sprains’. If the wound is dirty, flush with warm salt water and apply a clean dressing. Do NOT use cotton wool or other loose fibre material.
  • Apply a cold-compress.
  • Apply firm pressure over the wound, if transporting.

Call us on: 01633 241114

Seizure or Fitting

  • Make the room as dark and as quiet as possible. Keep your pet as COOL as possible.
  • Do NOT try to stroke or comfort your pet – they may inadvertently bite you!
  • Time the seizure or fit – if it lasts longer than two-minutes, you must get professional help.

Call us on: 01633 241114

Unconscious

  • Check airways are free of obstruction. Extend your pets neck.

Call us on: 01633 241114
 

Breaks and Sprains

  • Try to keep your pet quiet and calm. Particularly, try not to let them move the injured part around.
  • Do NOT apply any form of dressing (unless the wounded area is also bleeding profusely).

Call us on: 01633 241114
 

Road Traffic Accident

  • Keep your pet warm. Wrap them in a coat or blanket. If you suspect they have a broken bone, keep the suspected injury as immobile as possible.
  • Carry a large pet in a blanket, a small pet in a lined basket or box.
  • Internal injuries may be present but not obvious – so,

Call us on: 01633 241114

IMPORTANT: The above information is for guidance ONLY and no liability is accepted by the Summerhill Vets (Group) for its content. You MUST seek help and guidance from your own Vet – or an Emergency Vet Practice – as soon as possible.

PAYMENT: Even if your pet is insured, you must make direct-payment to My Emergency Vets for the treatment it receives. However, please be assured that your costs will be kept to a minimum – WE DO NOT SEE YOUR PET EMERGENCY AS A ‘POUND-SIGN’.

What to Expect:

Our care starts from your first phone call.

We will ask you a few questions, to establish exactly what the problem is, which area you live, the name of your regular vet surgery, any medication your pet is usually on. By knowing the nature of your emergency, we can prepare for you before you arrive.

On arrival, you will be required to sign a consent form for any treatment to be administered.

We work alongside your pets’ regular veterinary service, to ensure your pet has the very best access to around-the-clock, emergency care and attention.

Our team provide emergency cover: Evenings, night-time, weekends and bank holidays.
We have the facilities to treat all types of accident and sickness of domestic pets. Your pet will receive the very best treatment and after-care service possible.

If your pet is in need of emergency treatment, we will normally require that you bring them to us as we have a full range of diagnostic equipment and drugs available (Including – but not limited to: ultrasound scanner, ECG, digital x-ray, blood analysis, etc.)

Once treatment is complete, full details will be sent to your regular veterinary practice so that they can quickly and easily take up any further treatment required.

Emergency treatment will cost you and payment is required immediately – even if your pet is insured. Our staff will keep you fully informed of costs every step of the way, and please be assured, we’re NOT out to make ‘a fast buck’ – cost will be kept to a minimum!

Practice information

Summerhill Vets

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  • Mon
    8:00am - 9:00pm
  • Tue
    8:00am - 9:00pm
  • Wed
    8:00am - 9:00pm
  • Thu
    8:00am - 9:00pm
  • Fri
    8:00am - 9:00pm
  • Sat
    8:00am - 4:00pm
  • Sun
    Emergencies only

Emergency Details

Please call:

01633 241114
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Find us here:

43 Summerhill Avenue Newport NP19 8FQ
get directions with Google Maps
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Please call this number for emergencies:

01633 241114

Summercourt Vets

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  • Mon
    9:00am - 7:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 6:00pm
  • Thu
    9:00am - 6:00pm
  • Fri
    9:00am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

106 St Cenydd Road Caerphilly CF83 2TE
get directions with Google Maps
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Please call this number for emergencies:

01633 241114

Summerview Vets

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  • Mon
    9:00am - 6:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 6:00pm
  • Thu
    9:00am - 6:00pm
  • Fri
    9:00am - 6:00pm
  • Sat
    9:00am - 12:00pm
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

54a Bulwark Road Bulwark Chepstow NP16 5JW
get directions with Google Maps
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Please call this number for emergencies:

01633 241114

Summerwood Vets

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  • Mon
    9:00am - 6:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 6:00pm
  • Thu
    9:00am - 6:00pm
  • Fri
    9:00am - 6:00pm
  • Sat
    9:00am - 12:00pm
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

271-273 High Street Blackwood NP12 1AW
get directions with Google Maps
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Please call this number for emergencies:

01633 241114

Summerdale Vets

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  • Mon
    9:00am - 6:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 6:00pm
  • Thu
    9:00am - 6:00pm
  • Fri
    9:00am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

Unit E Avondale Business Park Cwmbran NP44 1XE
get directions with Google Maps
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Please call this number for emergencies:

01633 241114

Summerhill, Highcross

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  • Mon
    9:00am - 10:30am, 4:00pm - 6:00pm
  • Tue
    9:00am - 10:30am, 4:00pm - 6:00pm
  • Wed
    9:00am - 10:30am, 4:00pm - 6:00pm
  • Thu
    9:00am - 10:30am, 4:00pm - 6:00pm
  • Fri
    9:00am - 10:30am, 4:00pm - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

103 Glasllwch Crescent High Cross Newport NP10 9SG
get directions with Google Maps
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Please call this number for emergencies:

01633 241114

Dr Doolittle’s Aberdare

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  • Mon
    8:30am - 6:00pm
  • Tue
    8:30am - 6:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 6:00pm
  • Fri
    8:30am - 6:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

22b Lewis Street Aberdare CF44 6PY
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Please call this number for emergencies:

01633 241114

Dr Doolittle’s Cardiff

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  • Mon
    8:30am - 6:00pm
  • Tue
    8:30am - 6:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 6:00pm
  • Fri
    8:30am - 6:00pm
  • Sat
    8:45am - 11:00am
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

111 Whitchurch Road Cardiff CF14 3JQ
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Please call this number for emergencies:

01633 241114

Dr Doolittle’s Penarth

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  • Mon
    9:00am - 4:30pm
  • Tue
    9:00am - 4:00pm
  • Wed
    12:00pm - 6:00pm
  • Thu
    9:00am - 4:30pm
  • Fri
    9:00am - 2:00pm
  • Sat
    9:30am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

2F Cornerswell Road Penarth CF64 2UZ
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Please call this number for emergencies:

01633 241114

Jones The Vet

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  • Mon
    9:00am - 6:00pm
  • Tue
    9:00am - 6:00pm
  • Wed
    9:00am - 6:00pm
  • Thu
    9:00am - 6:00pm
  • Fri
    9:00am - 6:00pm
  • Sat
    9:00am - 12:00pm
  • Sun
    Closed

Emergency Details

Please call:

01633 241114
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Find us here:

161 Larch Grove Malpas Newport Gwent NP20 6LA
get directions with Google Maps
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Please call this number for emergencies:

01633 241114